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Training and Quality Assistant

Gzira
  • Gzira

Muscats Motors Ltd specialises in Automotive and has an exciting opportunity for a Training and Quality Assistant to join our team. As a Training and Quality assistant you will be responsible in assisting the Training & Quality Department.

Tasks:

  • Assist the training department, when necessary, with travelling arrangements, issuing reports and any other duties assigned by the Training executive.
  • Monitor and co-ordinate all departmental Quality/ISO and franchise requirements
  • Perform internal audits as and when required.
  • Design data collection methods and analyse the data gathered and liaise with the management and franchises when necessary.
  • Manage the company’s customer satisfaction surveys and dealer image.
  • Manage the customers’ complaints inbox including paperwork and follow ups.
  • Adhere strictly to health and safety regulations and company policies.
  • Attend training organized both locally and abroad when and as required.

Skills:

  • High attention to detail and excellent analytical.
  • Ability to work with minimal supervision.
  • Strong interpersonal and communication.

Qualifications and Experience:

  • Proven knowledge of auditing standards and procedures, laws, rules and regulations.
  • Previous experience in the automotive industry.

Benefits:

  • Health Insurance.
  • Loyalty Card.

All personal data will be treated in strict confidence.

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