Muscats Motors Ltd specialises in Automotive and has an exciting opportunity for a Training and Quality Assistant to join our team. As a Training and Quality assistant you will be responsible in assisting the Training & Quality Department.
Assist the training department, when necessary, with travelling arrangements, issuing reports and any other duties assigned by the Training executive.
Monitor and co-ordinate all departmental Quality/ISO and franchise requirements
Perform internal audits as and when required.
Design data collection methods and analyse the data gathered and liaise with the management and franchises when necessary.
Manage the company’s customer satisfaction surveys and dealer image.
Manage the customers’ complaints inbox including paperwork and follow ups.
Adhere strictly to health and safety regulations and company policies.
Attend training organized both locally and abroad when and as required.
High attention to detail and excellent analytical.
Ability to work with minimal supervision.
Strong interpersonal and communication.
Qualifications and Experience:
Proven knowledge of auditing standards and procedures, laws, rules and regulations.
Previous experience in the automotive industry.
All personal data will be treated in strict confidence.